In the hyperconnected world in which we live, customers demand immediacy and to have all possible contact channels available at all times, regardless of the place, channel or means of communication used. At Evolf, a Merkle solution, we work to offer our clients the best tools to enhance this communication, whether commercial or customer service.
Conversational applications designed for each use case, configuration and integration of chatbots that allow us to give an adequate and immediate response to our customers, intelligent call flows that respond appropriately depending on the requests made, new channels that bring us closer to people such as video assistance... your imagination is the limit.
